Frequently Asked Questions
Q: TELL US ABOUT YOUR COMPANY.
WeKeepYouMotivated.com is an athletic lifestyle performance brand supplying athletes and everyday folks around the world with premium products to help increase motivation and performance in addition to optimistic life encouragement. We strive to provide the best inspiration and motivation available whether it be sports motivation, team motivation or individual motivation. Our products were developed out of the need for stylish, quality products, but with a twist. Available in many different colors and motivational messages, our products provide a constant motivational reminder to help assist you in achieving whatever it is you are looking to attain with positive affirmations. Our mission is to positively impact athletes and everyday folks to reach their maximum potential on and off the field in their sport and everyday lives. The backgrounds of our staff and athletes we work with help us design our products to the exact specifications that pro and amateur athletes need and desire to help them perform at their best. We care about our customers and will continue to expand our product lines to keep everyone motivated in all that they do. Click here to check out what our customers say about our products. We are defining the motivational products category and want to thank our countless athletes and users in helping us do just that.
Q: How does the order process and shipping work?
Shortly after you place your order, you will receive an order confirmation via e-mail. This means that we have received your order in our system and pre-authorized your credit card or PayPal for the purchase. We ship most orders the same day the order is place (usually within 24 hours) to get them to you as fast as possible. All orders will receive a USPS tracking number in your shipment confirmation email once shipped. We are headquartered in Poughkeepsie, NY in the United States and all of our products are packaged and shipped directly to you from the United States.
Q: Why did you change your company name from IonMotivators to WeKeepyoumotivated.com?
Originally, we were BelieveWristbands.com and only provided motivational wristband styles with the word BELIEVE on them. After countless requests from pro athletes and customers to provide additional motivational messages, this lead to the change to IonMotivators.com to reflect the new styles. After additional requests to add more products to our motivational wristbands line, we decided to change the name to reflect the overall motivational line of products we developed. We are still going to be calling our wristbands Ion Motivators, but the new We Keep You Motivated name better fits with the full array of motivational products we offer.
Q: What is your partnership with NATIONAL PEDIATRIC CANCER FOUNDATION AND PARTNERSHIP TO END ADDICTION ALL ABOUT?
Cancer remains the leading cause of death among children under the age of 15 in the United States. The National Pediatric Cancer Foundation (NPCF) is a nonprofit organization dedicated to funding research to eliminate childhood cancer. Their focus is to fund research to fast-track less toxic, more targeted treatments by partnering with 24 leading hospitals nationwide. Partnership To End Addition is committed to helping families struggling with their loved-one's substance abuse. They empower families with support and guidance to get the help their loved one needs and deserves and they advocate for greater understanding and more effective programs to treat the disease of addiction. WeKeepYouMotivated.com is excited to partner with these great organizations and will donate 5% of profit from sales of regular priced items to help these families and children in need.
Q: explain your logo and the meaning behind it.
Our logo signifies the utmost of success. Our character in the logo was motivated to succeed and worked his way to the top of the mountain. He is looking down the mountain remembering the steps he climbed to get where he is. Everyone starts at the bottom and now that he found his way to the top, nobody can stop him and he is going to continue to stay motivated to succeed. He is proud of his accomplishments and you should be too.
Q: how do YOUR WRISTBANDS provide motivation?
Our wristbands are innovative sports accessories worn by countless pro athletes, body builders and everyday folks. They provide a constant positive motivational reminder which is always visible to you. The motivational message on your wrist will continually provide you with optimistic power to believe you can succeed in anything you put your mind to. The power of positive thinking!!! Your mind is more powerful than you think and reminding yourself to be positive can be better than other methods out there. Believe you can exercise better and stronger each day, believe you can lose weight, believe you can quit smoking or drinking. Believe in yourself and anything you put your mind to. Only you will know the cause you need to believe in.
Q: Can YOUr wristbands be worn in the water - shower, pool, beach, etc?
Yes, they are waterproof and can be worn in all conditions including sports or even during sleep - they are designed for 24-hour per day wearability. Note that just like any item, continual wearing in the sun could effect the color of our wristbands and other products.
Q: What is your return policy?
You can return or exchange any unused item within 7 days from the time you received your order. All items must be unworn and in the same, brand new condition with original packaging as it was when it was delivered. Amount refunded will be for the price of the product(s) only and will not include shipping costs. Orders that originally included free shipping will be refunded minus $4.00 for shipping costs (US ONLY). For exchanges, we will require $4.00 (US ONLY) to cover the cost of shipping and handling of the new item(s) to you. If you need to return an item, please email us via our contact form with your name, address and order number and we will assist you! See our CONTACT US page to fill out the form.
ADDITIONAL FREQUENTLY ASKED QUESTIONS
Q: We would like to make a custom wristband to sell for a school or team fundraiser, do you do that?
Yes we do. You can make some great $$$ by producing and selling your own custom We Keep You Motivated wristbands for your school or organization. We can do any color band with any color message (minimum quantity is 300). Download the PDF file on the right for all of the details.
Full Legal Copy and Disclaimers.
All rights reserved. Please keep out of reach of young children and pets. Our products are not intended to diagnose, treat, cure or prevent any disease. These statements have not been evaluated by the US Food and Drug Administration. Our products are not a medical device and to be used only for motivational purposes. It is recommended that you consult your qualified personal health care provider before making any lifestyle, dietary or exercise changes or if you begin a smoking/drinking/drug cessation program. We disclaim any liability or warranties of any kind arising directly or indirectly from use of our products. All logos, trademarks and images are property of their respective owners. Designed in the United States, ethically made in China. WeKeepYouMotivated.com, IonMotivators.com, MotivationalWristbands.com and BelieveWristbands.com are part of the SendaFrizbee company. The athletes/celebrities wearing our products have not been paid and there is no implied endorsement or affiliation with the NBA, NBA Development League, NFL, MLB, NHL, PGA or any other sports team or individual athlete. Please do not use these products if you have an allergy or sensitivity to silicone.