Frequently Asked Questions
Q: TELL US ABOUT YOUR COMPANY.
WeKeepYouMotivated.com is an athletic lifestyle performance brand supplying athletes and everyday folks around the world with premium products to help increase motivation and performance in addition to optimistic life encouragement. We strive to provide the best inspiration and motivation available whether it be sports motivation, team motivation or individual motivation. Our products were developed out of the need for stylish, quality products, but with a twist. Available in many different colors and motivational messages, our products provide a constant motivational reminder to help assist you in achieving whatever it is you are looking to attain with positive affirmations. Our mission is to positively impact athletes and everyday folks to reach their maximum potential on and off the field in their sport and everyday lives. The backgrounds of our staff and athletes we work with help us design our products to the exact specifications that pro and amateur athletes need and desire to help them perform at their best. We care about our customers and will continue to expand our product lines to keep everyone motivated in all that they do. Click here to check out what our customers say about our products. We are defining the motivational products category and want to thank our countless athletes and users in helping us do just that.
Q: How does the order process and shipping work?
Shortly after you place your order, you will receive an order confirmation via e-mail. This means that we have received your order in our system and pre-authorized your credit card or PayPal for the purchase. We ship most orders the same day the order is place (usually within 24 hours) to get them to you as fast as possible. All orders will receive a USPS tracking number in your shipment confirmation email once shipped. We are headquartered in Poughkeepsie, NY in the United States and all of our products are packaged and shipped directly to you from the United States.
Q: Why did you change your company name from IonMotivators to WeKeepyoumotivated.com?
Originally, we were BelieveWristbands.com and only provided motivational wristband styles with the word BELIEVE on them. After countless requests from pro athletes and customers to provide additional motivational messages, this lead to the change to IonMotivators.com to reflect the new styles. After additional requests to add more products to our motivational wristbands line, we decided to change the name to reflect the overall motivational line of products we developed. We are still going to be calling our wristbands Ion Motivators, but the new We Keep You Motivated name better fits with the full array of motivational products we offer.
Q: What is your partnership with NATIONAL PEDIATRIC CANCER FOUNDATION AND PARTNERSHIP FOR DRUG-FREE KIDS ALL ABOUT?
Cancer remains the leading cause of death among children under the age of 15 in the United States. The National Pediatric Cancer Foundation (NPCF) is a nonprofit organization dedicated to funding research to eliminate childhood cancer. Their focus is to fund research to fast-track less toxic, more targeted treatments by partnering with 24 leading hospitals nationwide. Partnership for Drug-Free Kids is committed to helping families struggling with their loved-one's substance abuse. They empower families with support and guidance to get the help their loved one needs and deserves and they advocate for greater understanding and more effective programs to treat the disease of addiction. WeKeepYouMotivated.com is excited to partner with these great organizations and will donate 5% of profit from sales of regular priced items to help these families and children in need.
Q: explain your logo and the meaning behind it.
Our logo signifies the utmost of success. Our character in the logo was motivated to succeed and worked his way to the top of the mountain. He is looking down the mountain remembering the steps he climbed to get where he is. Everyone starts at the bottom and now that he found his way to the top, nobody can stop him and he is going to continue to stay motivated to succeed. He is proud of his accomplishments and you should be too.
Q: What is an Ion Motivator Wristband and how do they provide motivation?
Ion Motivator wristbands are innovative sports accessories worn by countless pro athletes, body builders and everyday folks. Here is where Ion Motivators are different from those other power bands on the market. Ion Motivators provide a constant positive motivational reminder which is always visible to you, and they contain negative ions. The motivational message on your wrist will continually provide you with optimistic power to believe you can succeed in anything you put your mind to. The power of positive thinking!!! Your mind is more powerful than you think and reminding yourself to be positive can be better than other methods out there. Believe you can exercise better and stronger each day, believe you can lose weight, believe you can quit smoking or drinking. Believe in yourself and anything you put your mind to. Only you will know the cause you need to believe in.
Q: Can Ion Motivator wristbands be worn in the water - shower, pool, beach, etc?
Yes, they are waterproof and can be worn in all conditions including sports or even during sleep - they are designed for 24-hour per day wearability. Note that just like any item, continual wearing in the sun could effect the color of our wristbands and other products.
Q: What is your return policy?
You can return or exchange any unused item within 7 days from the time you received your order. All items must be unworn and in the same, brand new condition with original packaging as it was when it was delivered. Amount refunded will be for the price of the product(s) only and will not include shipping costs. Orders that originally including free shipping will be refunded minus our shipping costs. For exchanges, we will require $3.00 (US ONLY) to cover the cost of shipping and handling of the new item(s) to you. If you need to return an item, please email us via our contact form with your name, address and order number and we will assist you! See our CONTACT US page to fill out the form.
ADDITIONAL FREQUENTLY ASKED QUESTIONS
Q: We would like to make a custom wristband to sell for a school or team fundraiser, do you do that?
Yes we do. You can make some great $$$ by producing and selling your own custom Ion Motivator wristbands for your school or organization. We can do any color band with any color message (minimum quantity is 300). Download the PDF file on the right for all of the details.
Q: Explain more about your motivational multifunctional tubular headwear product?
Check out our video and pictures below showing some of the most popular ways to wear our motivational multifunctional tubular headwear. You can convert the product to wear them over 16 different ways (or be creative and invent your own ways to wear them). They are ideal for any outdoor or indoor activities and great for runners or athletes to wear under helmets or baseball caps. Even great to wear casually. Designed to help keep you warm in the cold, they will also wick moisture and sweat away from your skin to help keep you cool when it is hot. The lightweight, breathable fabric is extremely comfortable to wear. They can be worn as a neckerchief, headband, wristband, mask, hair-band, balaclava, scarf, headband, scrunchie, saharaine, pirate cap, beanie, bandana, wristlet and more!!! Unlike the others on the market, ours provide the constant motivational message and match the colors and messages of our wristbands and compression sleeves. Pick up a matching set.
Q: What are Negative Ions?
We make no medical claims with regards to negative ions found in our wristbands. We only offer the user a way to experience and judge for themselves.
For centuries, people have believed in the power of negative ions. Negative ions (also called anions) are naturally generated by evaporating water, ocean surf, waterfalls and ionic minerals such as tourmaline which we embed in the silicone during production. Negative ions are odorless, tasteless and invisible molecules that we inhale in abundance in certain environments, think mountains, waterfalls, and beaches.
No claims to their effectiveness have been substantiated by manufacturers and due to strict advertising guidelines, we can not endorse any of these claims. For more information on negative ions, click here for an article from a reputable source, WebMD. Many other studies conducted on negative ions can be found online as well.
Ion Motivator wristband undergoing a negative ion test.
Ion Motivator Power Band tested for negative ions.
Full Legal Copy and Disclaimers.
All rights reserved. Please keep out of reach of young children and pets. Our products are not intended to diagnose, treat, cure or prevent any disease. These statements have not been evaluated by the US Food and Drug Administration. Due to strict advertising guidelines, we make no claims to the effectiveness of negative ions and let the consumer decide based on their own experience. Note that compression sleeves, socks, lanyards and t-shirts do not contain negative ions. Our products are not a medical device and to be used only for motivational purposes. It is recommended that you consult your qualified personal health care provider before making any lifestyle, dietary or exercise changes or if you begin a smoking/drinking/drug cessation program. We disclaim any liability or warranties of any kind arising directly or indirectly from use of our products. All logos, trademarks and images are property of their respective owners. Designed in the United States, ethically made in China. WeKeepYouMotivated.com, IonMotivators.com, MotivationalWristbands.com and BelieveWristbands.com are part of the SendaFrizbee company. The athletes/celebrities wearing our products have not been paid and there is no implied endorsement or affiliation with the NBA, NBA Development League, NFL, MLB, NHL, PGA or any other sports team or individual athlete.